Frequently Asked Questions

General FAQ


 

What Are My Lease-End Options?

Your options are simple. You can:

  1. Turn in your vehicle and purchase or lease a new Mazda1
  2. Purchase the vehicle you’re currently driving
  3. Return your vehicle to your Mazda dealership
1Options are available on approved credit through your dealer and Mazda Financial Services. Not all applicants will qualify. Additional options are available. See your dealer for details.

How Will MFS Contact Me Before My Lease Ends?

  • Leading up to lease-end, you’ll receive various communications from MFS about your options and things you need to do. Be on the lookout for information from us through Mazdafinancialservices.com, your billing statement, email and/or phone calls.

 

What Is My Lease Maturity Date?

  • This is the date when your lease agreement ends and your vehicle should be returned to a Mazda dealer (unless you choose the option to purchase your leased vehicle).
  • Your leased vehicle should be turned in at your originating Mazda dealer by your scheduled lease maturity date. If you’ve moved since you began your lease, use our easy dealer locator to find a participating dealer near you. We recommend contacting the dealer to schedule your lease turn-in appointment approximately 30 days prior to your lease maturity date.

 

Who Is My Originating Dealer?

  • Your originating dealer is the dealer where you began your lease. This dealer can help you choose your next Mazda and turn in your current leased vehicle.

 

What Should I Bring To My Turn-In Appointment

Bring your clean, leased vehicle along with:

  • Odometer Disclosure Statement
  • Tool kit and spare tire, if applicable
  • All sets of keys (masters/remotes/valet), if applicable
  • Owner’s Manuals
  • Any original equipment on your vehicle at lease inception (radio, headrests, 3rd row seat, tonneau/cargo cover, etc.)

As a heads up, if you don’t return the original equipment or keys at the end of your lease, you may receive additional charges based on the terms of your lease agreement.

 

What If I Turn In My Vehicle Early?

  • You may return your vehicle prior to your lease maturity date; however, early termination fees may apply. For more info about turning in your lease early, refer to your lease agreement, or contact MFS at 866-693-2332. You may also reach out to your dealer to get answers to any questions you have about your options.

 

Should I Schedule An Appointment To Return My Vehicle To My Mazda Dealer?

  • Yes, just give your dealer a call 30 days prior to your lease maturity date to schedule your lease turn-in appointment.

 

What Charges Should I Expect On My End-of-Term Invoice After I Turn In My Vehicle?

Like you, we hope you have no charges on your lease-end, but it’s possible these may be included, if applicable:2

  1. Excess wear and use
  2. Excess mileage
  3. Disposition fee
  4. Any past due and unpaid monthly payments
  5. Any other miscellaneous charges (e.g., unpaid late payment fees, taxes, tolls)
  6. Any other charges due under the terms of your lease agreement if your lease was terminated early
2Charges may vary based on the terms of your lease agreement, whether any optional protection plans were purchased and such coverage applies.

Do I Return My License Plates When I Turn In My Vehicle?

  • Great question – it varies by state. Please contact your Mazda dealer or the DMV if you have questions about how this applies to you.

 

Do I Need to Cancel Any Electronic Payments At The End Of My Lease?

  • Yes, and this is one people forget. If you’ve returned your vehicle, please remember to cancel any automated payments you may have set up through either Mazdafinancialservices.com or your bank.

 

How Do I Purchase My Current Vehicle?

  • First, great decision. Next, get a payoff quote by logging into your MFS online account or contacting MFS at 866-693-2332. If you need financing, you can head straight to your dealer for help.

 

What’s The Easiest Way To Get Into  A New Mazda?

  • Just bring your vehicle back to your Mazda dealer at the end of your lease, and they can help you with the rest.

 

 

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4155 Auto Park Cir, Chantilly, VA, 20151
Safford Mazda Chantilly 38.9021051, -77.4623367.